New BLOOM System Logic Update...



  • Hi BLOOMers!

    We're learning lots, thanks to your help, and some urgent new firmware updates will be coming soon for your device. To upload them successfully, we need to make sure that you have updated your software to the latest version to prevent errors from occuring.

    To Check What Software You Have:

    • Press on the Home icon
    • Press on My Account
    • Press on Status
    • In the center block of items, scroll down until you see "FW/SW Version". The second version number should read v.1.1.93.
      • If it shows v1.1.93, you do not need to do anything else.
      • If it does not show v.1.1.93, you need to update your software. Follow the instructions below.

    To Update Your Software:

    • Press on the Home icon
    • Press on Wi-Fi
    • On the left, third button down should say Software Update. Press that and follow the prompts.
    • Once it is updated and takes you back to the main screen, Press on the Home icon
    • Press on My Account
    • Press on Status
    • In the center block of items, scroll down until you see "FW/SW Version". Confirm that the second version number reads v.1.1.93.

    Please let us know if there is anything further we can do to help by commenting below OR email us at customerservice AT bloomgrows.com